It's party time...

last friday at the spurrrr of the moment and don't know what came over me i decided to let my hair down and party. i went to a club down at tanjong pagar and meet some of my old friends and after that we went to another club called RAV. it was a so so club, used to be happening but not now...it's all the wrong crowd. we left about 10mins later upon going in...

last friday as usual the mood at the office was chirpy...chirpy becoz it was Friday. it's all about the money. no work no money, no money cannot buy clothes, cannot pay bills and there is a lot of things that one cannot do without money. So work is money, after a 5day work week, Friday is the happiest day. anyway the halloween deco is up and hari raya deco has been removed to make way for Halloween...

last friday too was a day to celebrate my close brush with another CIE. mother call for me to her cubicle and as usual my heart is always racing. one bitten twice shy, they say...the reason mother call me was to inform me that i'm not longer guilty as charged. mother investigated the CIE again and found that i should not be penalised and they brought this matter to "high court" and after much deliberation i was found not guilty...when mother told me the news, my eyes were so closed to tears...

the rest of the day was a HAPPY day for me...

Charity Bazzar

Yesterday the Charity bazzar ended and we have collected over $1000, we didn't expect that so much amount but it was all good. most of the items are used but still in good condition, how this works is that we compiled the items which the associates including me contributes and in return we sell them at an affordable price. we sold them back to associates who likes them, some items go as low as 50cents and some as high as $70. i was eyeing a used cosmetic box which was selling at $20 but in the end i gave up as i think it was a little pricy. in the end the item went for $10 and someone else got it. i guess it was just not meant to be. in the end i got myself one beach hand bag, tote bag and one silver bracelet. some of the unsold items were returned back to the owners. Ms R was telling me yesterday to emailed the associates who donated the items to collect them back from me but i insisted to return them personally as they came to me personally to donate, so it's only right to do the same thing lor...

remember the CIE thing that i mentioned in my last 2 posts and yes it was an indeed a CIE it was a stupid mistake pertaining the AMEX pending!!! and so now i learnt not to say YES if i'm not sure or 'i think so too'to the caller. it's ok to say that you are not sure and to check with the appropraite people and to confirm again to the Guest. but if you see this picture that i'm going to paint, sometimes this mistakes are bound to happen!!!imagine you are answering 60 calls a day and say 10% of that calls in a day, you were asked questions which are not loaded up on the system whereby you are unable to provide answers and then you offered to check and revert. then you multiple the questions by 5 days work week and say lah for example the Hotel took 2days to answer...imagine the amount of follow-up one needs to do...so sometimes in order to work smart, the accident answer 'yes' automatically comes out from your mouth and the GUEST take that as an answer...and CIE falls into place...how like that...?and so i was penalised and my incentive will be deducted as usual. as for the amount mother will get back to me lor...another big amount i guess...

next sunday it's going to be T&J anniversary, it's nice to know that i'm going to be a part of it again this year. last year we did it at prop 471 and this year it's going to be prop 1844 and hopefully next year i hope we could do it at the St.Regis...(must see if T&J got big budget or not lor...)

for the record this week i'm doing the 12-8 shift and in my opinion the time flies quite fast but as for conversion wise i'm not too sure...let's see how i fare by end of this week...

Hari Raya Eve...backdated

there are times that i told myself that i need to blog my everyday experience online and always in the end i didn't...due to things that have more priorty. so now i blog what i remember...(i'm pausing now while trying to recall...)ok I'm back after about 15mins later.

work lately has been busy. more calls are coming in and since last week prop 1844 and prop 471 has been heavily booked. whenever the calls come in, it's always for these 2 properties...so yesterday and Monday was really bad for me and it's going to pull down my numbers.

it's been a few months that i have been giving that someone the cold shoulder and yesterday i smiled...i think it's about time to let go of the ego...a

and so back to the eve of HRP...i went to see my mun and sis right after breakfast. that night was the first time PP met my mum and my sis. i introduced PP to my mum went we reach her place to send the hari raya cookies. PP said to her selamat hari raya and smiled and she smiled back i think. she cooked for us ayam masak merah(chicken in tomato sause malay style, you normally will get this dish on hari raya), satay sauce, lontong, cornflakes cookies and she brought to more cookies from JB. One is Makmur(those green cookies with sugar on top and almond cookies) and surprisingly they are good. in return which was already planned much earlier i ordered some homemade cookies from suri's mum and gave my mum...i hope she liked it.

after mum's place we took a cab to my sis's place. oh did i mentioned PP contributed angpao for my mum also...? yes he did and i was touched. upon reaching sis's place to collect more food :-) we were greeted by 2 of my niece & nephew...they are so cute!!!

and so that was how i spent my Hari raya eve with PP...

Hari Raya Aidilfitri

today is the day where all muslims celebrate hari raya puasa after a month long of fasting. to me hari raya puasa has lost it's meaning since the day i left teck whye. sometime i longed for a family celebration...but now i settle for the next best thing...sometimes we just have to make it happen...by doing it ourselves...while i was cleaning up the kitchen this morning i saw the small tupperware. it was the tupperware that enzo brought for me sometime last year. inside the tupperware got one mooncake. how fast time flies and it been a year already. for this year i didn't receive any mooncake from her...

work week was ok...think i'm liable for a CIE...but not too sure...let's wait till Monday and see what comes...

CSW week-Last Friday-5th Oct

yesterday was the last day of CSW week. our team didnt win the the bridge challenge and also the jingle challenge. i thought we could at least win for the bridge coz i was quite confident but in the end we didn't, was kind of dissapointed. i have been checking out CS blog but up to date no updates yet. maybe she is on holiday mood. last i heard from her that her GF was going over to the US.

and so yesterday the company made us sandwiches, fruit jucie or a choice of tea. it was a quite fun-filled day. i heard that PN wrote each of us a note and on the note was a personal message from her, not like all the note is same. so i say it's personalized lor...im impressed!!!

after work the M group was supposed to meet for dinner at LM on Orchard road. this was a get together for Harry Potter's farewell. we had a lot of foods and drinks to eat. i went there to check-in first and met HP at the lobby. as usual the staff working behind the reception counter are foreigners if i'm not mistaken one is from India and another confirmed from ROC. i have got nothing against them but now i see them everywhere... from the bus driver, to the lady who sell fish noodle soup at the food court-square 2(who dosen't speak english) to the reception staff and lastly to the boys who delievered ice & plates into the room(at LM). Those boys i think from myanmar or somewhere...can't really tell...anyway one of them looks quite cute tho... :-)

...who was at the dinner...? k let me recall- Liz, Anee, HP, Laser, Mountain and myself. i didn't wait for BOM aka known as Meletop & Rain to come as I was catching a Movie @ Cineleisure...(Extinction- Resident Evil). The place was so crowded and full of youngsters. at times i feel a little awkard anyway the hours was spent in the cinema and it's dark. no one can tell my age lor...oh by the way movie was great...Milla Jovovich was great and the company was great too and if you are wondering who was that...? it was PP lor. while we were at the cinema i was hoping to meet shaiful(my school mate)the last we met and the last i knew he was working at Cathay Cineleisure, but last night i didn't see him. oh did i mentioned that Cathay Cineleisure delievers your food to your seat...? oh yes they do... :-)

down memory lane

last saturday me & chloe had a trip down to memory lane, it was one of the MOST fun morning till afternoon time we had!!!only us knew what was going on...we listen to songs that brought us back fond memories and one of them was 'celebrate tonight'. i was lucky to be off last weekend as i had finished my weekend duty in the first week of the roster. thanks to Bob for scheduling the best roster this time round. if bob didn't arrange my roster this way i wouldn't have time for a trip down to memory lane...

this week starting yesterday was our CSW-week. C-Customer, S-Service, W-Week. It's a week for us and PDLs have arranged activites for us. speaking of which we had too many activites and we had to be a part of it during working hours, if not enough time we had to do it after work...how like that...? i think they should give us some 'personal' time so that we could participate properly and give our all just like how we gave our 'all' for our Guests!!!

Cathy has left us and i think she's back in Lancaster CCC, i heard from someone that she said we didn't look after her that well while she was here. but i thought we did quite keep her occupied, we even threw her a welcoming pot luck party at unwind. i also offered to buy stamps and post her postcard also not once but twice.

mum called me while i was in office, the reason she called was to pass me my cornflakes cookies for hari raya she said she made another type also but i can't recall what was it. i too ordered some hari raya cookies for her made by suria's mother. this is the 3rd year i'm ordering homemade hari raya cookies from suria. easy lah and i have tried them and morever it's fresh made only during hari raya, if buy from outside don't know how long it has been on the shelf also...sekali from last year wan... chey!!!

it's Oct and soon it's going to be end of the year! i'm so excited, firstly it's my 3rd year with starwood, secondly i loved the incentive(but must work hard), thirdly we are going to BKK for Christmas and guessed what Enzo also is going to BKK and at the same dates me and PP is going...only thing she's leaving a day later. me & PP have been waiting for online airfare promos to come out but till now no promo for DEC, only for Oct & Nov... these PPL know we are going BKK that's why no promo come out is it...?

anyway dnd is coming come Dec, still can't think of what to wear...actually hor i have got something from metro that cost me a whopping SGD129!!!and now i'm contemplating if i should ever wear it...it's something about the material and i was on an impulse shopping syndrome during that time!!! or is it just an excuse for me to go shopping yet again...?hee hee :-)